Why let through Enfields?
Every landlord is important to us, which is why we have developed a range of services to make sure we have the right service to suit you.
As well as the right service, we have invested heavily in technology to make sure our landlords not only receive the best service, but have the information they need at their fingertips 24/7.
When you let your property with Enfields you are given your own landlord portal where you can find everything you need about your property and tenancy history.
Take control with our flexible fee structure, you decide how to pay, the
modern way of letting your property.
Whether you have one or one hundred properties, we understand the importance of knowing exactly how much money you have coming in each month. That’s why we have designed a range of services with transparent fixed-price fees and flexible set-up costs.
Our different service levels can be compared below:
|Market appraisal of your property|
|Property marketing on Enfields website & major online portals (Rightmove/Zoopla)|
|Unlimited accompanied viewings until a tenant has been secured|
|Conveyancing of proposed tenancy incl. referencing & legal paperwork|
|Switching of utilities & council tax|
|Collection of initial rent & deposit|
|Registration of tenant’s deposit with Deposit Protection service (DPS)|
|Collection of ongoing rent payments (with monthly statements)|
|Ongoing monitoring of tenant's credit-file|
|Rent arrears management|
|Legal safety certificate reminders|
|Enfields property management app|
|Legal advice on your behalf via ARLA|
|Negotiating tenancy renewals incl. drafting of new contracts|
|Serving of legal notices (Section 13 & Section 21)|
|Negotiation of the deposit allocation|
|Annual rent review|
|Regular property inspections, including photographic reports|
|Maintenance and repairs arranged using our vetted contractors (24 hour helpline)|
|Annual income & expenditure report|
Switch to Enfields
We know switching agents sounds like hard work, but we promise it's not.
Plus, if you're a new customer to Enfields we'll waive your first two months management fees - it's the least we can do to welcome you on board.
Use our free 7 day switching service and we'll oversee the entire process for you.
Switch to Enfields in just 7 working days*
We do everything we can to make the transaction as smooth as possible - you'll be surprised how little you actually have to do:
Check the terms with your current agent
Before instructing us to switch the management of your property, firstly check your current agent's terms to avoid paying any fees for ending your agreement.
Important: The agreement between you and your tenant will not be affected by switching agents.
Switching Day 1
Tell us you want to switch
We will send you a template notice which you'll need to sign and either return to us, or forward directly to your current agent. Once this notice has been served, there is nothing at all for you to do. No calls, no emails. Nothing.
Switching Day 2 - 6
We get to work
Your switch will be overseen by our Head of Property Management who will request that your old agent send us details of your payment and maintenance history, tenant deposit details and all relevant paperwork including safety certificates, inspection reports and warranties.
We will also speak with your tenant to introduce ourselves and ensure all future payments are sent to us.
Switching Day 7
...and you're switched
Seven working days after you instructed us to manage your property, we'll contact you to let you know the switch is complete and you'll be provided with a log-in to our Landlord Portal, here you'll be able to see your property details and any history relating to the current tenancy. Don't be nervous that you barely had to do anything, it really is that easy.
*subject to current agent providing us with requested documents in time.
Is there a fee for using your 7 day switching service?
Our switching service is completely free of charge.
I own more than one property, can I still use your switching service?
Yes, absolutely. You can even use our switching service if your properties are managed by separate agents.
I have ongoing maintenance work being carried out at my property, can I still switch?
Yes. We'll obtain an up-to-date report from your current agent and liaise with the contractor to finalise any outstanding works.
My tenants are in arrears, can you still help?
Yes, no problem. Your tenant will be contacted daily by SMS, phone and email - You'll receive our full backing if you choose to switch to us.
What if I change my mind?
You can cancel your switch 14 days after returning your signed terms of business to us. We'll guide you through this process if you decide to cancel your switch.
Enfields lettings guide
Enfields provide a specialist lettings service to landlords and tenants. Our teams are pro-active and use the latest technology systems with a focus on matching tenants with suitable properties quickly, trying to achieve good rental values and keeping void periods to a minimum.
If this is the first time you have rented or let property or simply want a reminder below is a guide to the key stages in the lettings process.
Property valuation and qualification
One of our agents will visit a property to assess its rental value and to discuss target groups, marketing strategy and the different property management packages available to landlords. We will also request confirmation that properties have an Energy Performance Certificate and meets statutory requirements.
Once registered we carry out a comprehensive marketing programme to promote properties to potential tenants. Accompanied viewings are conducted.
When a tenant is matched with one of our properties we carry out all the necessary financial checks and obtain references. In association with specialist referencing agencies we aim to provide a response within 48 hours. Details are passed to the landlord for approval.
A tenancy agreement is prepared that is signed by both landlord and tenant relating to payment, maintaining property condition and terms and length of lease. Enfields provide a service for producing tenancy agreements overseen by a qualified solicitor that protect landlord and tenant rights.
Administration fee and deposit
A fee to cover the cost of the tenancy agreement and referencing is taken from the tenant in addition to a deposit to secure the property. As members of the Deposit Protection Service (DPS), enfields ensure good practice in deposit handling and provide independent assistance with the resolution of disputes concerning repayment of deposits.
Inventories and check in
An inventory will be prepared including a list of contents and photographic evidence of current property condition. Tenants will be provided with a copy and it is essential that they check it thoroughly and report any discrepancies immediately. Depending on the management package landlords have chosen, Enfields can prepare all the necessary documentation and carry out the check-in process.
A system will be established for collecting payments monthly and dealing with any queries or problems during tenancy. Enfields provide a dedicated property management service delivered by a specialist team that ensure payments are processed on time and emergencies and other maintenance issues are dealt with promptly.
Prior to the end of tenancy Enfields arrange for tenancy renewal with the existing tenant or re-market the property well in advance to find another suitable tenant in order to reduce un-occupancy periods.
At the end of tenancy the property will be inspected to ensure everything on the inventory is present and the property has been well maintained. See our Property Inspection Checklist for guidance on ensuring a successful check-out. All being well, the deposit is then returned to the tenant.
Landlords – As well as our Landlord App, you will also be provided access to your own desktop landlord portal which you can use for the following:
Need more info? Don’t forget you can still call us 24/7Contact us
What You Can Expect
Enfields property management team have a reputation for being one of the best in Southampton. We pride ourselves in ensuring your property investment is handled with the utmost care. You will be assigned a dedicated property manager who will be responsible for maintaining and growing the value of your investment.
You can expect the following service from us:
Our Promise to You
To always be contactable - Our phone-lines are open 24/7, we're always here to help.
To keep your costs to a minimum - Every year we invite our contractors to come and re-pitch to remain on our preferred suppliers’ list. We have a thorough in house process in place which allows us to decide whether prospective contractors meet the standard of service that we wish to portray to our clients. This way we can confidently reassure you that any contractor who walks through your door has gone through rigorous internal checks.
To provide a consultancy service, not just property management - We aim to make sure you receive the best possible service at all times. As a result, our Head of Property Management will be available to meet with you to advise on how you can best optimise your investment, build a longstanding relationship and give you the opportunity to provide feedback on what is going well and what you think we can improve on.
Why rent with Enfields?
Our teams are pro-active and use the latest technology systems with a focus on matching tenants with suitable property quickly trying to keep un-occupancy to a minimum.
You will find staff friendly, experienced and able to provide reliable advice on all aspects of letting property.
Our level of service includes:
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