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Refund Policy

In compliance with current regulations, tenants wishing to pay an administration fee to Enfields Southampton Ltd to apply for a tenancy have 14 days right to cancel after payment has been made. Requests to cancel must be made in writing to lettings-southampton@enfields.co.uk and a full refund will be issued within 30 days. Tenants who have signed Enfield’s Let Subject To Contract and Referencing form (confirming they wish for Enfields services to commence immediately) will still have the right to a refund within 14 days however would be liable to pay the reasonable costs and expenses incurred by us as your agent which will not exceed £360.00 (£300 + vat).